Frequently Asked Questions
Everything you need to know about our custom apparel and novelty collections.
How long does it take for my order to be processed and shipped?
Standard orders are typically processed within 2-3 business days. For custom designs or bulk orders, please allow 5-7 business days for production before your items are shipped via your selected carrier.
Are your products shipped in discreet packaging?
Yes, we respect your privacy. All orders are shipped in plain, unmarked mailers or boxes with a return address that does not explicitly mention the contents of the package.
What is your return policy for apparel and novelty items?
We accept returns on unworn apparel and unopened novelty items within 30 days of purchase. Please note that for hygiene and safety reasons, used or opened condom products cannot be returned.
Can I request a custom design for a special event?
Absolutely! We specialize in custom messaging for parties, events, and promotions. You can use our online design tool or contact our team for assistance with high-volume custom orders.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship our products worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.